Welcome to Vidsoul. Our unwavering dedication is to safeguard and respect your privacy. We attach great significance to your privacy and will only gather, handle, and make use of your personal information for service delivery after getting your consent.
Please read this notice carefully to understand our operations. If you have any uncertainties regarding our Privacy Policy, feel free to contact us as described at the end of this policy. Note that your use of our APP is also governed by our Terms of Service.
This Privacy Policy is only applicable to the information we collect on and through the APP. The APP may contain links to third - party websites that are not owned or controlled by us. Be aware that we are not responsible for the privacy practices of these other third - party websites. We encourage you to be cautious when leaving our APP and to read the privacy statements of every website that collects personal information.
The information we collect can be divided into two main types: “voluntarily - submitted” information and “automatically - collected” information. “Voluntarily - submitted” information means any data you deliberately and actively offer when using our APP and its related services. We will ask for your consent when collecting such information. “Voluntarily” indicates that you have the option not to provide this information, depending on your personal choice. “Automatically - collected” information refers to any data automatically sent by your device while accessing our APP and its associated services. This automatically - collected information is essential for us to provide the APP services, and we will collect it to the least extent necessary.
When you access our servers via our APP, we may automatically record standard data from your device. This may include your device's Internet Protocol (IP) address, device type and version, your activities within the APP, time and date, and other usage details. In addition, when you encounter errors during APP use, we automatically collect data about the error and its circumstances. This data may involve technical details of your device, what you were trying to do when the error occurred, and other relevant technical information. You may or may not be informed of these errors, either at the time of occurrence, after they have happened, or about the nature of the error.
Be aware that although this information may not be personally identifiable by itself, it could potentially be combined with other data to identify individuals.
b. Personal InformationWe may request personal information in the following situations:
When you use APP functions, you may need to log in, which may involve one or more of the following:
When you contact us, which may involve one or more of the following:
To use the APP, you can register an account using a third - party account, such as those on Facebook or Twitter (each called a “Connected Platform” and collectively as the “Connected Platforms”), or you can register directly through the APP.
If you register using a Connected Platform's account, you agree to give us certain permissions to receive data and information collected by that Connected Platform. The data may vary for each Connected Platform. We collect the data necessary to verify your registration with the Connected Platform and to enable you to use the APP safely.
Any personal information you share through the Connected Platform is also covered by the Connected Platform's privacy policy. Note that any information you disclose in public activities, along with your screen name or ID, or any image or photo, becomes public and is not protected as confidential.
If you register directly through the APP, we need to collect your email address from the registration form and then send a verification code to complete your registration.
d. Payment DataPurchase transactions are conducted through third - party payment platforms. You should carefully read their payment terms, service terms, privacy policies, and any other relevant terms. We do not collect your payment information.
e. Device InformationWe may collect information about your mobile device and internet connection, including your device's unique device identifier, operating system, browser type, and mobile network information.
When you access and use the APP, we may obtain different kinds of information. Note that the collection technologies are from third - parties, and the automatic information - collection technologies they use may include:
When you visit our APP, we send one or more “cookies” to your computer or other device. A cookie is a small file with a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows the site to recognize your browser. Cookies can store unique identifiers, user preferences, and other information. You can set your browser to reject all cookies or to tell you when a cookie is being sent. However, some website features or services may not work well without cookies.
The APP's pages may contain small electronic files called web beacons (also known as clear gifs, pixel tags, and single - pixel gifs) that let us, for example, count the number of users who have visited those pages and do other APP - related statistics.
The usage and device information we collect helps us improve our services and offer a better experience by enabling us to:
If we decide to change the purposes of processing as specified above, we will inform you of these changes before using your personal information for the new purposes and ask for your separate consent if required by applicable laws.
Be aware that even though we take all reasonable measures to protect your information, no system or network is completely without risk. In case of unforeseen events, such as phishing, viruses, identity theft, other cyber - attacks, and server damages due to war or other uncontrollable events, we will do our best to protect your information but will not be responsible for any risks, losses, or damages resulting from these unforeseen events. After such events happen, we will quickly tell you about the basic situation, potential impact, and the remedies we have taken in an easy - to - access way. If further reporting obligations come up because of regulatory authorities or applicable laws, we will disclose the incident and relevant details to the authorities.
When you use the APP, specific third - parties utilize automatic information - collection technologies to gather data about you or your device. The key third - parties involved in collecting data on APP users are:
These third-parties, Google and Firebase, may use tracking technologies like cookies or web beacons to collect information while you're using the APP.
We don't have control over these third-parties' tracking technologies or how they are used. Please carefully read their privacy or data policies to protect your information and privacy. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
The “Creations” that you haven't shared on the APP community will be stored on our server in Hong Kong for only 30 days. Once this period is over, they will be automatically deleted. Content you post, like your profile picture, username, text, and “Published Videos” on the APP community, will be stored on a remote server in Hong Kong until you voluntarily delete them.
We keep your personal information only for as long as it's needed. This time period depends on the purpose for which we are using your information, as per this privacy policy. For example, if you provided personal information when creating an account, we may keep it for as long as your account exists on our system. If your personal information is no longer needed for this purpose, we will delete it or make it anonymous by removing identifying details.
We hereby ensure that all data and information collected under this Privacy Policy will be retained for the shortest time necessary to achieve the purpose for which it is provided, in line with the requirements of the Personal Data (Privacy) Ordinance.
The APP is maintained in the Hong Kong Special Administrative Region. You know that data stored in Hong Kong may be subject to legal requests from local courts or law enforcement authorities in Hong Kong. Any information you provide via the APP may be stored, processed, transferred, and accessed within the Hong Kong Special Administrative Region. If information transfer outside Hong Kong is involved due to business needs, we will make sure that reasonable measures are taken to protect your information security and comply with relevant laws. Also, you hereby clearly consent and agree to such transfer, storage, and/or processing of your information as may be involved in the data processing.
If you are from the EU, it's important to note that the transfer of your data to recipients in other regions will be done according to the standard contractual clauses adopted by the European Commission to meet the requirements of EU data protection laws. By using our Services, you agree to such transfer and processing within the purposes stated here.
We may disclose personal information that we collect or that you provide without restrictions in the following situations:
You have the right to access your personal data and the right to data portability. This means you can ask the APP for your personal data in a structured, commonly used, and machine - readable format.
You have the right to ask the APP to correct your personal data. This means you can require the fixing of any inaccurate personal data about you and the completion of any incomplete personal data if needed.
You can withdraw your consent for the collection and processing of your personal data at any time by contacting us at [email protected]. This won't affect the lawfulness of processing based on consent before its withdrawal. After getting your withdrawal request, we will process it quickly and will no longer process your personal data, unless otherwise required by law.
You may share your Creations through the APP for publication or display on social media networks and other websites. We can't control the actions of third - parties with whom you choose to share your Creations. So, we can't guarantee that your Creations won't be seen by unauthorized people, and we have no control or liability about how your Creations are used by others after you post or transmit them. Therefore, sharing and transmitting your Creations is at your own risk.
We provide you with tools to delete certain information. For example, you can use the “Delete” button to delete your “Creations”. Once you delete the content, other users won't be able to see it. Please be aware of the results of choosing to delete or remove content.
b. Permanently Deleting Your AccountIf you decide to permanently delete your user account, click the “Delete Account” button. We will delete all your data in the APP, including but not limited to all Creations, purchase records, and collections. Once your account is permanently deleted, you can't undo the deletion or get your data back.
If you registered with an email address, once you delete your APP account, you can't use that email address to log in anymore.
If you are a resident of the European Union, you will benefit from any mandatory provisions of the law of your country. You may have certain additional rights regarding your personal information under the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”). Nothing in this Agreement, including the above paragraph, affects your rights to rely on such mandatory local law provisions.
You can contact us at [email protected] to exercise any of the above rights. We may ask you for specific information to confirm your identity, and in some cases, we may charge a reasonable fee for access to your information.
If you think that our processing of your information violates your data protection rights under the GDPR and we haven't dealt with your concerns well, you have the right to file a complaint with the data protection supervisory authority of your country.
The APP is not meant for children under 18 years (in some cases, this age may vary according to legal requirements in your jurisdiction, collectively called the “Minimum User Age”). We don't knowingly collect personal information from children under the Minimum User Age. If you are under the Minimum User Age, don't try to register for this APP or provide any personal information about yourself to us. If we find out that we have collected or received personal information from a child under the Minimum User Age without parental consent verification, we will delete that information. If you think we might have information from or about a child under the Minimum User Age, contact us at [email protected].
Because of the requirements of the EU General Data Protection Regulation, you must be at least 18 years old to use our Services. To the extent prohibited by applicable law, we don't allow EU residents younger than 18 years old to use the Service without parental/guardian permission.
We may update our privacy policy from time to time to properly provide our services and comply with applicable laws (in the Hong Kong Special Administrative Region, mainly in line with the Personal Data (Privacy) Ordinance and related regulations). Additional notifications will be shown or otherwise communicated to you. Please regularly check this privacy policy page for any changes. If you don't agree with the revised privacy policy, you have the right to immediately stop using the APP. If, after a reasonable time after the update notification, you keep using the Services, it will be considered that you have accepted all the amendments, unless the APP is required by applicable law to get your clear consent to the amendments.
To ask questions or give comments about this privacy policy and our privacy practices, contact us at [email protected].